Privacy Policy — BlackhouseTrade Limited

BlackhouseTrade Limited (“we”, “our”, “us”) is committed to protecting and respecting your privacy.

This policy explains how we collect, use, store, and protect your personal data. By visiting https://www.blackhouse.uk.com (“our Site”), you accept and consent to the practices described in this policy.

For the purpose of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (“the Legislation”), the data controller is: BlackhouseTrade Limited, Registered address: 31–33 East Parade, Leeds, LS1 5PS. Data Protection Officer: dataprotection@blackhouse.uk.com

Information We Collect From You

1. Information you give us

You may provide personal data by filling in forms on our Site or by corresponding with us by phone, email, or in person. This includes information provided when you register to use our Site, subscribe to our newsletter, book a table, enter a competition, promotion, or survey, purchase a gift card or voucher, apply for a job, register for Wi‑Fi in our restaurants, or report a problem with our Site. This information may include your name, address, email address, postcode, phone number, and birthday.

2. Information we collect automatically

Each time you visit our Site, we may automatically collect technical information including IP address, browser type and version, time zone, operating system, and platform. We may also collect information about your visit, including URLs, clickstream data, pages viewed, page response times, download errors, length of visits, page interaction data, and browsing behaviour.

3. Information we receive from other sources

We may receive information about you if you use other websites or services we operate. We work closely with third parties including business partners, technical, payment, and delivery service providers, advertising networks, analytics providers, search information providers, and credit reference agencies. Where applicable, we will inform you when data is shared internally and for what purpose.

Cookies

Please refer to our Cookie Policy for detailed information on how we use cookies on our Site.

Disclosure of Your Information

We may share your personal data with third parties if we sell or buy any business or assets, if BlackhouseTrade Limited or substantially all of its assets are acquired by a third party, if we are required to disclose data to comply with a legal obligation, to enforce our terms of use or protect the rights, property, or safety of our customers or others, or for fraud protection and credit risk reduction. We will not share your personal data with third parties for marketing purposes unless you have explicitly opted in and been informed of how your data will be used.

How Long and Where We Store Your Data

We retain consented data for up to 2 years after the last recorded transaction. Data stored will always be adequate, relevant, and limited to what is necessary for the purpose for which it is used. All information you provide is stored on secure servers. Payment transactions are encrypted using SSL technology. While we take all reasonable steps to protect your data, transmission via the internet is not completely secure. Any transmission is at your own risk. Once received, we use strict procedures and security features to prevent unauthorised access.

Your Rights

You have the right to request that we do not process your data for marketing purposes, access the personal data we hold about you, request deletion of your personal data, request correction of inaccurate data, and withdraw consent at any time. Requests can be made by emailing dataprotection@blackhouse.uk.com or writing to: Data Protection Officer, BlackhouseTrade Limited, 31–33 East Parade, Leeds, LS1 5PS.

Our Site may contain links to partner websites, advertisers, and affiliates. These websites have their own privacy policies, and we do not accept responsibility for them.

Access to Information

You may request access to the information we hold about you in accordance with the Legislation. All requests should be directed to our Data Protection Officer.

Changes to This Policy

Any changes we make to this policy will be posted on this page and, where appropriate, communicated by email. This policy was last updated August 2026.

Contact

Questions, comments, and requests regarding this policy should be sent to dataprotection@blackhouse.uk.com or by post to BlackhouseTrade Limited, 31–33 East Parade, Leeds, LS1 5PS.